1. Scope
These Terms and Conditions apply to all orders placed through the online store Zegla.uk.
Any conflicting terms from the customer shall not be accepted unless expressly agreed in writing.
2. Contracting Party
The purchase contract is concluded with:
Zegla
Email: info@zegla.uk
Further information about the business can be found on our website.
3. Formation of Contract
The presentation of products on our website does not constitute a legally binding offer, but rather an invitation to place an order.
By clicking the “Buy Now” button, you submit a binding offer to purchase the items in your cart.
You will receive an order confirmation email immediately after placing your order.
A contract is only formed when we confirm dispatch of the goods via a shipping confirmation email or when the goods are shipped.
4. Prices and Payment
All prices displayed on Zegla.uk are final prices in GBP (£) and include applicable taxes where required.
We may offer the following payment methods, depending on availability:
- Credit/Debit Card
- PayPal
- Klarna
- Other payment methods
Your account will be charged at the time of purchase or in accordance with the terms of the selected payment provider.
5. Delivery and Shipping
5.1 Delivery Times
Delivery times are indicated on the product pages and during checkout.
Unless otherwise stated, delivery typically takes 7–15 business days after payment confirmation.
5.2 Shipping Costs
Shipping costs are displayed during checkout and may vary depending on delivery address, weight, and size of the order.
5.3 Delivery
Orders are delivered to the address provided by the customer.
It is the customer’s responsibility to ensure that the address is accurate and complete.
If delivery is unsuccessful, the courier may attempt redelivery or leave the parcel at a collection point.
5.4 Retention of Title
Goods remain our property until full payment has been received.
6. Right to Cancel
Consumers have the right to cancel their order in accordance with UK consumer protection laws.
Detailed information regarding the cancellation period, conditions, and return process can be found in our separate Refund Policy.
7. Consumer Rights
Your rights are protected under the Consumer Rights Act 2015.
If goods are faulty, not as described, or not fit for purpose, you are entitled to remedies such as repair, replacement, or refund in accordance with the law.
8. Liability
We are fully liable for damages resulting from injury to life, body, or health, as well as in cases of intentional misconduct or gross negligence.
In cases of slight negligence, liability is limited to foreseeable and typical contractual damages.
9. Data Protection
Information regarding the collection and processing of personal data can be found in our Privacy Policy.
10. Customer Service
If you have any questions, concerns, or complaints, you can contact us at any time:
We aim to respond to all inquiries as quickly as possible.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions where necessary for legal or operational reasons.
The latest version will always be available on Zegla.uk.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
If the customer is a consumer, mandatory consumer protection laws of their country of residence may also apply.